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Welcome to Drawiso (the “Website”), owned and operated by DRAWISO LTD, Registration Number 17181859, located at 23 Sheen Road, London, United Kingdom, TW9 1BN (“Drawiso”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of https://drawiso.com/, including the purchase, download, access, and use of our digital products, such as coloring books, printable coloring pages, activity sheets, posters, quizzes, origami files, cut-and-paste materials, and other downloadable products provided in PDF or other digital formats.
By accessing the Website, creating an account, purchasing a product, downloading a file, or using any part of the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Website or purchase any products from us.
1. Definitions
For the purposes of these Terms:
“Account” means a registered user profile created on the Website.
“Customer”, “User”, “you”, or “your” means any person who accesses the Website, creates an Account, purchases a Product, downloads a file, or otherwise uses our services.
“Digital Product” or “Product” means any digital item available through the Website, including but not limited to PDF coloring books, coloring pages, printable worksheets, posters, quizzes, activity pages, origami templates, cut-and-paste sheets, and related digital content.
“Website” means https://drawiso.com/ and all related pages, features, checkout pages, account areas, product pages, and downloadable content.
“Order” means a purchase made through the Website.
“Download Link” means a link or access method provided by us that allows you to download a purchased Digital Product.
“Content” means all text, illustrations, graphics, images, designs, files, page layouts, product descriptions, logos, branding, PDF files, previews, downloads, and other materials made available on or through the Website.
2. About Drawiso
Drawiso sells digital creative products, including coloring books and other printable or digitally usable products in PDF format. Our Products are digital-only items. Unless expressly stated otherwise, no physical product, printed book, paper copy, stationery item, or printed material will be shipped to you.
3. Eligibility to Use the Website
You may use the Website only if you are legally capable of entering into a binding agreement.
By using the Website, creating an Account, or making a purchase, you confirm that:
a. the information you provide is accurate, complete, and up to date;
b. you are using the Website for lawful purposes only;
c. you will comply with these Terms and all applicable laws;
d. you will not misuse the Website, Products, Download Links, or Content; and
e. you will not purchase or use our Products for prohibited commercial, unlawful, misleading, or infringing purposes.
If you are using the Website on behalf of another person, business, school, organisation, or entity, you confirm that you have authority to accept these Terms on their behalf.
4. Account Registration
Some features of the Website may require you to create an Account before purchasing, downloading, or accessing Products.
When creating an Account, you agree to provide accurate and complete information, including your name, email address, billing information where required, and any other information requested during registration or checkout.
You are responsible for keeping your Account login details confidential. You must not share your Account password, login credentials, or private access details with any other person.
You are responsible for all activity that takes place under your Account, unless such activity occurs due to our failure to use reasonable security measures.
You must notify us immediately at [email protected] if you believe that your Account has been accessed without permission or that your Download Links have been shared, misused, or compromised.
We may suspend or close an Account if we reasonably believe that the Account has been used in breach of these Terms, including for unauthorised sharing, resale, distribution, fraud, misuse of digital files, or infringement of intellectual property rights.
5. Account Information and Customer Responsibility
You are responsible for ensuring that all information submitted through the Website is correct.
This includes, but is not limited to:
a. your email address;
b. your billing details;
c. your Account login details;
d. your order information; and
e. any information required to deliver the Product digitally.
If you provide an incorrect email address or fail to maintain access to your Account, you may experience delays or difficulties accessing your Products. We are not responsible for failed delivery caused by incorrect information provided by you.
If you need to update your email address or Account details, you should do so through your Account settings where available or contact us at [email protected].
6. Product Information
We make reasonable efforts to describe each Product accurately, including product title, format, number of pages where applicable, file type, intended use, compatibility information, and print format.
Product images, previews, mockups, and cover images are provided for illustration and presentation purposes. The final downloadable Product may vary slightly from display images due to device settings, screen resolution, printer settings, paper type, software compatibility, or file updates.
Unless stated otherwise, our Products are provided in PDF format and may be used for digital coloring or printing at home. Some Products may also be compatible with third-party creative apps, such as PDF readers, drawing apps, illustration software, or digital coloring tools. We do not guarantee compatibility with every device, printer, operating system, app, or software version.
You are responsible for ensuring that your device, software, printer, and internet connection are suitable for downloading, opening, printing, or using the Product.
7. Digital Product Nature
All Products sold on the Website are digital goods.
By purchasing a Product, you acknowledge and agree that:
a. the Product is supplied as a digital file;
b. no physical item will be delivered;
c. no printed book or paper copy will be shipped;
d. access is provided through your Account and/or by email;
e. you are responsible for downloading and storing your purchased files; and
f. your purchase does not transfer ownership of the underlying artwork, illustrations, designs, files, or intellectual property rights.
8. Orders and Purchasing
You can place an Order by selecting a Product, adding it to your cart, and completing the checkout process.
Before placing an Order, you are responsible for checking:
a. the Product title;
b. the Product description;
c. the price;
d. the file format;
e. the number of pages, where shown;
f. compatibility details, where shown;
g. printing information, where shown; and
h. any notice that the Product is digital-only.
An Order is submitted when you complete checkout and payment is successfully authorised or confirmed by the payment provider.
We reserve the right to refuse, cancel, or reverse an Order where:
a. payment is not successfully completed;
b. fraud or unauthorised payment is suspected;
c. the Product is listed with an obvious pricing or technical error;
d. your Account has been suspended or closed;
e. the Order appears to breach these Terms; or
f. we are required to do so by law, payment provider rules, or regulatory obligations.
9. Prices and Payment
Product prices are displayed on the Website in the currency shown at checkout.
The Website may accept payments in the following currencies, subject to availability at checkout and payment provider support: GBP (Pounds Sterling), EUR (Euro), USD (US Dollar), CAD (Canadian Dollar), AED (UAE Dirham), AUD (Australian Dollar), AZN (Azerbaijani Manat), CZK (Czech Koruna), HUF (Hungarian Forint), KZT (Kazakhstani Tenge), MDL (Moldovan Leu), NZD (New Zealand Dollar), PEN (Peruvian Sol), PLN (Polish Złoty), and UZS (Uzbekistani Som).
Currency availability may vary depending on your location, the selected payment method, and the payment provider. Any currency conversion fees, exchange rate differences, or bank charges are determined by your bank, card issuer, or payment provider and are your responsibility.
Prices may change from time to time. Price changes will not affect Orders that have already been completed, unless there is an obvious error in the displayed price.
Payments are processed by third-party payment providers. We do not collect or store full payment card details on our Website. Your payment information is handled by the relevant payment provider according to its own terms, privacy practices, and security standards.
By making a purchase, you agree to provide accurate payment information and confirm that you are authorised to use the selected payment method.
10. Delivery of Digital Products
After successful payment confirmation, the purchased Product will be delivered digitally.
Delivery may be made by one or more of the following methods:
a. access through your Account on the Website;
b. a download link sent to the email address provided during checkout;
c. access from your order history or download section.
In most cases, Products are made available shortly after successful payment confirmation. However, access may be delayed due to payment checks, technical issues, email delivery delays, security reviews, system maintenance, or circumstances outside our reasonable control.
You are responsible for checking your email inbox, spam folder, junk folder, and Account download area after purchase.
If you do not receive access to your Product after completing payment, contact us at [email protected] with your order details.
11. Download Access
Purchased Products may be downloaded from your Account and/or through the download link sent by email.
Unless otherwise stated, you may access and download your purchased Product at any time while your Account remains active and the Product remains available on the Website.
We recommend downloading and saving your Product to your own device or secure storage after purchase. We cannot guarantee that all Products will remain available indefinitely, especially if a Product is discontinued, updated, removed for legal reasons, affected by technical issues, or unavailable due to circumstances beyond our control.
We may apply reasonable download limits, access controls, file protection, or security measures to prevent misuse, excessive downloading, automated scraping, unauthorised sharing, or resale.
12. Download Links Must Not Be Shared
Your Download Links, Account access, and purchased files are provided for your personal use only, unless a separate licence expressly states otherwise.
You must not:
a. share Download Links with other people;
b. post Download Links online;
c. upload Download Links to social media, forums, groups, marketplaces, file-sharing platforms, cloud folders, or public websites;
d. send purchased PDF files to others for their own use;
e. make your Account available to multiple users;
f. use one purchase to supply files to a group, class, business, or organisation unless permitted by a separate licence;
g. bypass download limits or security controls; or
h. use technical tools to extract, copy, scrape, or redistribute Products.
If we detect unauthorised sharing or misuse of Download Links, we may suspend your access, close your Account, disable the relevant links, refuse future Orders, and take legal action where appropriate.
13. Permitted Use of Products
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use purchased Products for personal, non-commercial use.
You may:
a. download the Product for your own personal use;
b. print the Product for your own personal coloring or activity use;
c. import the PDF into compatible digital coloring or drawing software for your own use;
d. color the pages personally, either digitally or by hand;
e. print multiple copies for your own personal use, provided they are not distributed to others; and
f. use completed colored pages for personal display, personal crafts, or personal non-commercial enjoyment.
For clarity, purchasing a Product gives you permission to use the file. It does not give you ownership of the artwork, illustrations, design, layout, product concept, PDF file, or intellectual property rights.
14. Prohibited Use of Products
You must not use any Product or Content for unauthorised commercial, resale, redistribution, or infringing purposes.
You must not:
a. resell any PDF file, coloring page, illustration, activity sheet, quiz, poster, template, or Product;
b. redistribute Products for free or for payment;
c. upload Products to marketplaces, including but not limited to Etsy, Amazon, eBay, Creative Market, Gumroad, Teachers Pay Teachers, social media shops, or similar platforms;
d. sell printed copies of our Products;
e. sell colored versions of our pages as standalone products, prints, posters, stickers, merchandise, NFTs, digital downloads, or templates;
f. include our Products in bundles, memberships, subscription libraries, resource packs, classroom packs, or downloadable collections;
g. use our Products as part of a paid course, paid workshop, paid educational resource, or commercial event without our written permission;
h. copy, trace, redraw, modify, or adapt our designs for resale or redistribution;
i. remove, alter, or hide copyright notices, watermarks, branding, metadata, or ownership notices;
j. use our Products to train, develop, test, or improve artificial intelligence models, image generators, datasets, or automated design tools;
k. claim that you created or own the original artwork or Product;
l. use the Products in a way that suggests endorsement, partnership, sponsorship, or affiliation with Drawiso without written permission;
m. use the Products for unlawful, harmful, defamatory, obscene, discriminatory, abusive, or misleading purposes; or
n. share the files with third parties, whether by email, cloud storage, messaging apps, print distribution, or any other method.
15. Use by Families, Schools, Teachers, and Organisations
Unless a Product page or licence states otherwise, Products are sold for individual personal use only.
If you are a teacher, tutor, childcare provider, school, library, club, business, therapist, care provider, event organiser, or organisation and wish to use our Products with multiple people, you must obtain written permission from us or purchase the appropriate licence if available.
Without written permission, you must not:
a. print copies for a classroom, workshop, club, event, or group activity;
b. distribute files to students, parents, clients, employees, members, or participants;
c. upload files to learning platforms, school portals, shared drives, or internal systems;
d. include Products in paid or free educational packs; or
e. use Products as part of a service you provide to others.
For licence requests, contact us at [email protected].
16. Coloring Pages and Completed Artwork
You may color purchased pages for personal enjoyment.
You may share photos of your completed personal coloring work on social media for non-commercial purposes, provided that you do not share the original uncolored file, PDF, printable page, or Download Link.
When sharing completed personal artwork online, you must not imply that you own the original line art, illustration, or Product. We may ask you to remove content that misrepresents ownership, shares our files, or breaches these Terms.
You may not sell, license, distribute, or commercially exploit completed versions of our coloring pages unless you have obtained our prior written permission.
17. Intellectual Property Rights
All Website Content and Products are owned by or licensed to Drawiso and are protected by copyright, trademark, design rights, database rights, and other intellectual property laws.
This includes, but is not limited to:
a. illustrations;
b. line art;
c. coloring pages;
d. PDF files;
e. covers and mockups;
f. product names and descriptions;
g. activity sheets;
h. page layouts;
i. website text and graphics;
j. branding, logos, and visual identity; and
k. downloadable files and digital assets.
Nothing in these Terms transfers any intellectual property rights to you. You receive only a limited licence to use purchased Products in accordance with these Terms.
All rights not expressly granted are reserved by Drawiso.
18. User Conduct
When using the Website, you must not:
a. use the Website for unlawful purposes;
b. attempt to gain unauthorised access to any part of the Website, server, Account, system, or database;
c. interfere with the operation, security, or performance of the Website;
d. upload malware, viruses, harmful code, or automated scripts;
e. scrape, copy, harvest, or extract data from the Website;
f. use bots, crawlers, or automated tools without permission;
g. attempt to bypass security, access controls, payment systems, or download restrictions;
h. impersonate another person or provide false information;
i. misuse discounts, promotions, refunds, chargebacks, or payment methods;
j. engage in fraudulent, abusive, threatening, or harmful behaviour; or
k. use the Website in a way that may damage Drawiso, other users, payment providers, or third parties.
We may suspend or terminate access if we reasonably believe that you have breached these rules.
19. Digital Content Cancellation Notice
Because our Products are digital content supplied by download or electronic access, special cancellation rules may apply.
By purchasing a Product and requesting immediate access, you agree that:
a. the Product may be supplied before the end of any statutory cancellation period;
b. you expressly consent to immediate digital delivery;
c. you acknowledge that once digital delivery begins, download access is provided, or the file is made available to you, you may lose your right to cancel the purchase, except where required by law; and
d. you will not claim a refund simply because you changed your mind after access has been provided.
This does not affect any rights you may have under applicable consumer law where the digital content is faulty, not as described, not supplied, or otherwise required to be remedied by law.
20. Refunds and Faulty Digital Content
Refunds for digital Products are limited because Products are delivered electronically and can be accessed, downloaded, copied, or used immediately after purchase.
We may refuse a refund where:
a. the Product has already been downloaded or accessed;
b. the Download Link has been sent or made available;
c. you changed your mind after purchase;
d. you purchased the wrong Product by mistake;
e. you no longer want the Product;
f. you expected a physical item despite the Product being described as digital;
g. the issue is caused by your device, software, printer, internet connection, or failure to read the Product description; or
h. there is evidence of misuse, sharing, resale, or breach of these Terms.
However, we will review refund or support requests where:
a. the Product was not delivered or made available;
b. the file is corrupted and cannot be opened;
c. the Product materially differs from its description;
d. a duplicate purchase was made by mistake; or
e. a refund or remedy is required by applicable law.
Where appropriate, we may offer one or more of the following remedies:
a. replacement download link;
b. corrected file;
c. technical support instructions;
d. alternative file where available;
e. account access assistance;
f. partial refund; or
g. full refund, where required or approved.
To request help, contact [email protected] with your order number, email address used at checkout, description of the issue, screenshots if relevant, and any error messages received.
21. Account Closure by You
You may request closure of your Account by contacting us at [email protected].
Before requesting Account closure, you should download and save any purchased Products that you wish to keep. Closing your Account may limit or remove your ability to access your order history, download files, receive updates, or retrieve Download Links through the Website.
We may need to retain certain information after Account closure where required for legal, tax, accounting, fraud prevention, dispute resolution, payment processing, or regulatory purposes.
Account closure does not cancel completed Orders, remove your responsibility for past breaches, or grant permission to continue using Products outside the licence terms.
22. Account Suspension or Closure by Drawiso
We may suspend, restrict, or close your Account if we reasonably believe that:
a. you have breached these Terms;
b. you shared, resold, uploaded, or distributed Products without permission;
c. you used false, misleading, or fraudulent information;
d. your payment was fraudulent, reversed, disputed, or unauthorised;
e. you abused refunds, chargebacks, discounts, promotions, or support systems;
f. your Account creates a security, legal, or operational risk;
g. we are required to do so by law, payment provider rules, or legal request; or
h. your conduct may harm Drawiso, other users, or third parties.
Where appropriate, we may disable Download Links, refuse new Orders, cancel pending Orders, remove access to Products, or take legal action.
23. Product Updates and Changes
We may update, improve, correct, replace, or remove Products from time to time.
Product updates may include corrections, design improvements, file optimisation, page adjustments, compatibility updates, or replacement files.
We are not required to provide updates for every Product or to notify all users of every change. If a purchased Product is updated, access to the updated version may depend on technical availability, Account status, and the nature of the update.
We may discontinue a Product at any time.
24. Website Availability
We aim to keep the Website available and functional, but we do not guarantee uninterrupted access.
The Website may be unavailable due to:
a. maintenance;
b. updates;
c. technical issues;
d. server errors;
e. third-party service failures;
f. payment provider issues;
g. security incidents;
h. internet outages; or
i. events outside our reasonable control.
We are not liable for temporary inability to access the Website, provided that we take reasonable steps to restore access where the issue is within our control.
25. Third-Party Services and Links
The Website may include links to or integrations with third-party services, including payment providers, analytics tools, email services, hosting providers, social media platforms, or external websites.
Third-party services are operated by independent providers. We are not responsible for their content, availability, security, terms, privacy practices, or performance.
You should review the relevant third-party terms and privacy policies before using those services.
26. Printing and Digital Use Disclaimer
Our Products are designed for digital use and/or home printing, depending on the Product description.
Print results may vary depending on:
a. printer model;
b. ink levels;
c. printer settings;
d. paper size;
e. paper quality;
f. scaling settings;
g. software used to open the file; and
h. screen and color settings.
We are not responsible for poor print results caused by your equipment, settings, materials, or software.
Before printing multiple pages, we recommend printing a test page to check size, margins, and quality.
27. No Professional or Educational Guarantee
Our Products are intended for creative, recreational, personal, and activity-based use.
We do not guarantee that any Product will produce a specific educational, therapeutic, artistic, developmental, emotional, or professional outcome.
Parents, guardians, teachers, carers, and users are responsible for deciding whether a Product is suitable for a particular person, child, age group, setting, or activity.
28. Prohibited Jurisdictions and Restricted Access
We may restrict access to the Website, Products, payment options, or downloads in certain countries, territories, or regions where required by law, sanctions, payment provider rules, or operational limitations.
You must not use the Website or purchase Products if doing so would breach applicable laws, sanctions, export controls, or restrictions in your location.
We reserve the right to refuse or cancel Orders, close Accounts, or block access where we reasonably believe that a transaction or user is connected with a prohibited or restricted jurisdiction.
29. Promotions, Discounts, and Offers
From time to time, we may offer discounts, promotional codes, bundles, sales, or special offers.
Promotions may be subject to additional terms, expiry dates, usage limits, product exclusions, account restrictions, or regional limitations.
We may modify, withdraw, or cancel promotions at any time where permitted by law.
Promotional codes have no cash value and may not be resold, exchanged, transferred, or applied retrospectively to past Orders unless we expressly agree.
30. Security
You must not attempt to compromise the security of the Website, Accounts, payment systems, downloads, or files.
You must not use the Website to transmit malware, conduct attacks, scrape data, bypass restrictions, or interfere with Website operation.
We may use security tools, monitoring, fraud prevention systems, download controls, and other technical measures to protect the Website, Products, users, and our business.
31. Privacy and Personal Data
We process personal data in accordance with our Privacy Policy.
Our Privacy Policy explains what personal data we collect, how we use it, how long we keep it, who we share it with, and what rights you may have.
By using the Website, creating an Account, or placing an Order, you acknowledge that your personal data will be processed as described in our Privacy Policy.
32. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any consumer rights that cannot be excluded under applicable law.
Subject to the above, Drawiso is not liable for:
a. indirect, incidental, special, or consequential losses;
b. loss of profit, revenue, business, opportunity, goodwill, or data;
c. loss caused by your failure to download, save, or back up purchased files;
d. loss caused by your device, software, printer, internet connection, or third-party services;
e. unauthorised sharing of your Account or Download Links;
f. differences in print quality, color, scale, or layout caused by your settings or equipment;
g. temporary Website unavailability; or
h. misuse of Products by you or third parties.
Where we are liable to you, our total liability will not exceed the amount you paid for the Product giving rise to the claim, unless a higher amount is required by law.
33. Indemnity
You agree to compensate and hold Drawiso harmless from any losses, claims, damages, liabilities, costs, or expenses arising from:
a. your breach of these Terms;
b. your misuse of the Website or Products;
c. your unauthorised sharing, resale, copying, distribution, or commercial use of Products;
d. your infringement of third-party rights;
e. your fraudulent, unlawful, or abusive conduct; or
f. your use of Products outside the permitted licence.
This clause applies only to the extent permitted by applicable law.
34. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, Products, Website functionality, legal requirements, payment provider rules, or operational practices.
The updated Terms will be posted on this page with a revised “Last updated” date.
If changes are material, we may take reasonable steps to notify users, such as by email, Account notice, or Website notice.
Your continued use of the Website after updated Terms are posted means that you accept the updated Terms.
35. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may also have mandatory legal rights in the country where you live. Nothing in these Terms affects rights that cannot be excluded under applicable law.
Any disputes relating to these Terms, the Website, or Products will be subject to the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings in another jurisdiction.
36. Contact Us
If you have questions about these Terms, your Account, an Order, a Product, or a Download Link, you can contact us at:
DRAWISO LTD
Registration Number: 17181859
Registered Address: 23 Sheen Road, London, United Kingdom, TW9 1BN
Email: [email protected]
